Reviews
Reviews
We Aim to Please …and Know How to Hit the Bull’s-Eye
At Texas Air Authorities, our major mission in life is to please our customers. We know that satisfied customers are the key to our success. We attack every assignment with guns blazing. We wear our professionalism, experience and expertise as a badge of honor. And, by jingo, we must be doing something—actually a lot of somethings—right. Check out our stellar reviews below.
Charles Jacobus
16:23 08 Oct 18
We were gone on vacation and came back to a terrible smell in the house. I determined that one vent had been intruded by an animal (who had then died). When I called, they responded promptly and provided an estimate. At the same time they promoted a product called Global Plasma Solutions (GPS 2400) to rid us of the odor. Their website says: “Global Plasma Solutions (GPS) is the pioneer in needlepoint bi-polar ionization cold plasma technology. The GPS-2400 is a carbon fiber brush, needlepoint, bi-polar ionization generator rated up to 2,400 CFM or 6 tons nominal capacity. With TWELVE patents granted, and numerous other patents pending, GPS is the uncontested market innovator creating disruptive technology in numerous markets.” It is said to: “Kills Mold, Bacteria & Virus, Reduces VOCs & Odors, Reduces Particles, Reduces Allergens, Works in Air & on Surfaces, and is 0.00PPM Ozone free”. It is not inexpensive but did seem to rid us of the odors while we waited for the new duct. Four men arrived to install the duct and completed the job in good time, especially considering it had to run through some very tight spaces due to the complex design of our home. Their demeanor and friendliness was terrific. I would definitely have them back or recommend them to a friend. The administrative staff is also responsive and cooperative. While they were here I asked for their annual AC unit cost and it was slightly less than the company I currently use, so I will be looking to them annually.
Jose Cruz
15:18 23 Oct 18
Great cuatomer service on the phone and in person. David was on time, polite, friendly. Diagnosed the problem and fixed it super quick. Thanks for getting our heater working again!
Loren Williams
15:15 12 Apr 18
I recently contacted Texas Air Authorities to have a heat pump in my home replaced. I had previously contacted A#1 Air for a quote, and just trying to get a quote to repair or replace was like pulling teeth. So I decided if I am having this much trouble trying to receive a quote, I can only imagine what it might be like getting an install. So I stumbled across TEXAS AIR AUTHORITIES online, read the reviews, and decided to give them a chance. It was the best decision I could have made. Texas Air stop by the house, emailed me a quote, and was out that weekend doing the work. They were very courteous, knowledgeable and I had the utmost confidence in the entire team. They took the time to explain to me the new thermostat, where to place the filter, and how to keep the drain pipe clear of debris as well. The clean up was top notch. In addition, I had a few additional things that needed repairs, and they took the liberty of completing them for me as well. During the clean up process, I offered to help one of the younger gentlemen, and he quickly let me know that he didn't mind the clean up, it was his job and it was what he was getting paid to do. A very respectful group of individuals. I will use them moving forward from now on. I am so glad that the experience with A#1 Air was less than expected, otherwise I would not have found Texas Air. In addition, their price was very fair, and more than reasonable in comparison to other people that I have spoken with for the same type of service.
Marquerite Herzog
18:52 04 Oct 18
The technician was prompt, thorough, and very friendly. We will definitely be using their services again!
Sidarta Aliwarga
19:34 15 Aug 18
The technician came on time. His name is Daniel and he is very polite, respectful, knowledgeable. He correctly diagnosed the issue and fix it.
Kelly Hamilton
23:33 22 Feb 19
David identified the problem and then went the extra mile to make sure everything was repaired correctly. Very professional and easy to work with.
Mario Tota
19:52 22 Mar 19
Simply excellent! Two words describe this company… “Honest“ and “competent”.Called on Thursday to have my two AC units serviced. Gave me an appointment for Friday. Called me on Friday to say that they would be coming early. Quoted me $79 per unit to service. Sent David out who worked for over 1 1/2 hours. To my amazement, the bill was $79 for each unit as promised. I could not ask for better service And for a more competent technician. I will have this company service my other home as well.
Colin Talbot
16:54 10 Apr 19
Excellent service and on time. David was great and honest about what needed to be done. I would recommend Texas Air Authorities for anyone's HVAC needs.
Leah Phillips
21:24 11 Apr 19
Made an appointment to have an a/c checkup before the summer heat comes. David came out, did a thorough check of the system and went over everything with me. Set up an air quality monitor in my home while he was there and showed me the results. Very pleased with the service and will definitely recommend!
Cedar Bluff
01:49 12 Apr 19
Looks like we have found our new AC company! What a pleasant experience..David arrived on time and explained everything he was doing and why .He was very personable and a true professional.Thank you for responding the same day I called for service... which almost never happens!The Griffo family
matt harness
13:48 15 Apr 19
These guys came and replaced my AC system at home, and it wasn't a big hassle for me. Very cool
maya gerald
02:41 30 Apr 19
David gives Class A service. He explains what he's doing and why he has to do it, and he does a great job in a very timely manner! We really appreciate this which is why we always request him. Thank you, David!
Jasmine Dearmas
19:32 16 May 19
David was great and professional. He came out to check my ac and now it’s working again and I couldn’t be happier! Definitely will use Texas air in the future if needed.
Ryan Pugh
20:00 21 Jun 19
I’m *extremely* pleased at the knowledge, professionalism, and *quality* service I experienced with Texas Air Authorities! These guys made sure I understood everything and walked me through options. They are experts and professionals. I highly recommend.
Kyle Shubert
02:05 23 Jun 19
David came out on short notice on a Saturday and was a great help to our AC problems. He was quick to diagnose the problem and had the supplies on hand to fix it right there. He also gave a quick check on the rest of the AC unit as well.Was on time, professional, and extremely easy to talk to. Definitely recommend these guys.
s frazierjr
22:09 25 Jun 19
I had an excellent experience. Quick response from the office along with professional on-time arrival. David performed seasonal check and made suggestions without a hint of pressure and up selling. Highly recommend Texas Air Authorities based on this initial experience.
Lasonia Reed
00:43 28 Jul 19
Ww loved their service... window time excellent. Got a service appointment fast.
W Collins
23:39 16 Sep 19
It hasn’t even been 2hrs since the technician (David) has left. I could tell the difference when I walked in my home. My wife was please with the honesty, effective and the fact he wasn’t trying to sell anything we didn’t ask for. He explained the “what” and the “how” to my wife and she understood. It’s been a blessing because you really don’t know who you can trust to do decent and honest work. He didn’t persuade us on a new hVac unit. HIGHLY RECOMMENDABLE
Allen Brown
20:43 13 Sep 19
They did an amazing job! The guy that helped us was named David , and he was friendly and professional throughout the entire job. Would recommend them to anyone.
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